leisure-net.org

The following insights are based on a broad range of research among users and non-users of leisure, health and fitness facilities. Our extensive database provides important benchmarks from which we can develop key messages to the sector. This includes on-going work with multi-site operators, our national Net Promoter Survey, user research across hundreds of sites and regular one-off research assignments for councils, trusts and others.  To read more on what customers and prospects want, and how we are meeting these needs, click here