Leisure Connection used Leisure-net to carry out their mystery calls of their 50 plus sites on a regular basis using our call-Focus service. We are also their preferred provider for NBS and Non User Surveys and work with them to ensure all are carried out on a pre-planned basis to their clients requirements.
"Leisure-net have helped us improve our understanding of our members enormously, using their on-line members surveys and focus group work. The insight we gleaned helped inform our new approach to member retention"
Victoria Branch - Marketing Manager