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Freedom Leisure

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One of our longest standing clients, Freedom Leisure have grown over the last 8 years to become one of the largest trusts in the country. As they have grown our services have adapted to grow with them. We currently provide a complete Customer Insight programme to Freedom Leisure including call-Focus, visit-Focus, email-Focus, and Customer Experience Calls.

"Our relationship with Leisure-net has been a long and productive one, helping us to maintain the quality of our service as we grow. The intelligence provided on the customer experience is vital to both us and our clients"

Karen Burrell - Head of Sales and Marketing

 

Case Studies

  • Perfect storm or great opportunity?
    01.12.10
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  • The Ultimate Question?
    30.11.10
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  • Hertsmere Leisure
    10.07.09
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  • Support for Pendle Leisure Trust’s spa concept at Pendle
    09.07.09
    The word is that the spa is the next big thing; but what does this mean for...
  • Green Light for Uni's
    09.07.09
    The University of Surrey, UniS, has found almost universal support from a...

News Items

  • Top ten customer insights from over 10 years research
    28.11.11
    The following insights are based on a broad range of research among users...
  • National call-Focus Survey 2011
    25.11.11
    Things getting worse on the...
  • Operators encouraged to take part in industry’s biggest
    22.11.11
    A 2010 survey which revealed shockingly low consumer perception of the...
  • FAD Interim Report Presentation
    15.11.11
    Mike Hill recently presented on the findings of an important piece of...
  • Leisure-net and The Hideaways Club
    26.10.11
    Leisure-net are delighted to announce they have signed a 12 month contract...