Leisure-net have worked with DC Leisure over the last 5 years helping them with a range of Customer Insight services. We currently provide quarterly call-Focus mystery calls to over 60 of their sites across the country, as well as carrying out annual staff and client surveys.
"We have always been pleased with the quality of work produced by Leisure-net, helping us to monitor and improve the service we provide to both our customers and clients, call-Focus specifically has been a great tool for improving our sales processes"
Richard Millard - Client Relations and Sports Development Director